CANCELLATION POLICY

To cancel, please send a signed and dated letter addressed to Studio Manager at the Be Crystal Clear studio.

Pre-Sale Founding Membership: You may cancel a Founding Membership at any time after your first two months by sending written notice of your desire to cancel at least 10 days prior to your next scheduled debit date. If you submit written notice in less than 10 days prior to your next scheduled debit date, you will have one more month’s dues payable before the cancellation can take effect.

Monthly Membership: You may cancel a monthly membership at any time for any reason (relocation, disability, death, etc) by sending a signed and dated written notice of your desire to cancel at least 10 days prior to your next scheduled debit date. If you submit written notice in less than 10 days prior to your next scheduled debit date, you may have one more month’s dues payable before the cancellation takes effect.

Prepaid Membership: A prepaid membership will expire automatically at the end of the term unless you renew your membership at the preferred rate before the expiration date. You may cancel a prepaid membership at any time upon 10-day written notice to Be Crystal Clear by submitting written notice to the Studio Manager of your desire to cancel. Be Crystal Clear will refund the unused portion of any pre-paid dues on a pro-rata basis, based on the number of days remaining in the paid membership Agreement. Any free months will be automatically forfeited upon cancellation.

Five days right to cancel: By law, you may cancel this Agreement at any time prior to midnight of the fifth business day after the date of this Agreement, excluding Sundays and holidays. To cancel this Agreement, mail or deliver a signed and dated notice to the Be Crystal Clear Studio, stating that you wish to cancel this Agreement or words of similar effect. We will make all commercially reasonable efforts to return all monies paid pursuant to the Agreement within ten (10) business days of receipt of such notice of cancellation. In addition to the rights listed above, during the pre-sale period of a studio in development, you shall be entitled to a complete refund of any monies paid until such date that is five (5) days following the opening of regular classes of that new studio location. In the event of a studio closure, you may have additional protections afforded by local law beyond those provided to you under state law.

Refunds: Requests for a refund of dues will not be honored for any time period in which your account shows a lack of utilization outside of a pre-approved Freeze. Nor will Be Crystal Clear grant a refund for any time period in which your account shows utilization of BCC facility. Member agrees that any free months given as an incentive to enter into this Agreement or as a result of a promotion shall not be considered in computing the amount of any refund.

Freeze Policy: The freeze policy allows a member in good standing to temporarily suspend his or her membership upon request to Be Crystal Clear at least 10 days before the next billing cycle to begin the freeze under the following terms: 1) once every 12 months; 2) for a minimum of 1 month and a maximum of 3 consecutive months; 3) no pro rata months; and 4) for a fee of $15.00 per month. Members who have temporarily suspended their membership under this policy shall not have access to use any of the Be Crystal Clear’s facilities. Once freeze ends, member rate shall continue at the same rate immediately prior to the freeze, although date for monthly dues will change to new date based on the number of days the membership was suspended.

Termination for Cause: Be Crystal Clear  may terminate your membership if: (1) you fail to make timely payments; (2) the monthly EFT payment or dues are interrupted or discontinued for any reason and you do not provide an acceptable alternative; (3) you fail to follow any of Be Crystal Clear’s membership policies or rules or violate any part of this Agreement; or (4) your conduct is improper or harmful to the best interests of Be Crystal Clear or its customers. Termination is effective on the date Be Crystal Clear mails a notice to your last known address or hand delivers a notice to you. You are liable for all financial obligations incurred.

Termination without Cause: Be Crystal Clear may terminate your membership without cause or for any reason not stated above. Termination is effective on the date Be Crystal Clear mails a notice to your last known address or hand delivers a notice to you. You are liable for all financial obligations incurred. Future unused and paid dues will be refunded pro-rata.

Effect of Termination: Upon cancellation or termination of membership, your right to use the Be Crystal Clear’s facilities ends. If you owe money, Be Crystal Clear will deduct it from any refund. If there is not enough money in the refund to cover all amounts you owe, you must pay the balance.

Rejoin: If you cancel your membership and you want to rejoin, you must buy a new membership at the then prevailing rates.

Complimentary months received at purchase have no monetary value.

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